{"id":14,"date":"2026-01-16T15:49:14","date_gmt":"2026-01-16T15:49:14","guid":{"rendered":"http:\/\/localhost\/Rendez-vous\/?page_id=14"},"modified":"2026-01-16T15:49:14","modified_gmt":"2026-01-16T15:49:14","slug":"remboursements_retours","status":"publish","type":"page","link":"https:\/\/guissette.com\/?page_id=14","title":{"rendered":"Politique en mati\u00e8re de remboursements et de retours"},"content":{"rendered":"\n<p>Politique en mati\u00e8re de remboursements et de retours<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Prestations de services<\/h3>\n\n\n\n<p>Les prestations propos\u00e9es sur notre site (coiffure, soins, services esth\u00e9tiques, etc.) sont des <strong>services personnalis\u00e9s<\/strong> r\u00e9alis\u00e9s sur rendez-vous.<\/p>\n\n\n\n<p>Une fois la prestation effectu\u00e9e, <strong>aucun remboursement ne pourra \u00eatre accord\u00e9<\/strong>, sauf en cas d\u2019erreur manifeste de notre part.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">2. Annulation et modification de rendez-vous<\/h3>\n\n\n\n<p>Les clients peuvent <strong>annuler ou modifier leur rendez-vous<\/strong> sous les conditions suivantes :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Annulation ou modification <strong>au moins 24 heures avant<\/strong> l\u2019heure du rendez-vous :<br>\u2192 Aucun frais ne sera appliqu\u00e9.<\/li>\n\n\n\n<li>Annulation <strong>moins de 24 heures avant<\/strong> le rendez-vous ou absence non justifi\u00e9e :<br>\u2192 Le montant vers\u00e9 pourra \u00eatre conserv\u00e9 \u00e0 titre de d\u00e9dommagement.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">3. Acomptes et paiements<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Les acomptes vers\u00e9s lors de la r\u00e9servation sont <strong>non remboursables<\/strong>.<\/li>\n\n\n\n<li>En cas d\u2019annulation dans les d\u00e9lais autoris\u00e9s, l\u2019acompte pourra \u00eatre <strong>report\u00e9 sur un futur rendez-vous<\/strong> (selon disponibilit\u00e9).<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">4. Produits physiques (si applicable)<\/h3>\n\n\n\n<p>Si des produits sont vendus sur le site ou en salon :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Les retours sont accept\u00e9s <strong>dans un d\u00e9lai de 5 jours<\/strong> apr\u00e8s l\u2019achat.<\/li>\n\n\n\n<li>Les produits doivent \u00eatre <strong>non ouverts, non utilis\u00e9s et dans leur emballage d\u2019origine<\/strong>.<\/li>\n\n\n\n<li>Les frais de retour sont \u00e0 la charge du client.<\/li>\n\n\n\n<li>Les produits ouverts ou utilis\u00e9s <strong>ne sont ni repris ni \u00e9chang\u00e9s<\/strong>.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">5. Retards<\/h3>\n\n\n\n<p>Tout retard de plus de <strong>30 minutes<\/strong> peut entra\u00eener :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Une r\u00e9duction de la dur\u00e9e de la prestation<\/li>\n\n\n\n<li>Ou l\u2019annulation du rendez-vous <strong>sans remboursement<\/strong><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">6. Cas exceptionnels<\/h3>\n\n\n\n<p>En cas de force majeure (probl\u00e8me technique, indisponibilit\u00e9 exceptionnelle du personnel, etc.), nous nous r\u00e9servons le droit :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>De reporter le rendez-vous<\/li>\n\n\n\n<li>Ou de proc\u00e9der \u00e0 un <strong>remboursement int\u00e9gral<\/strong><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">7. Contact<\/h3>\n\n\n\n<p>Pour toute question concernant notre politique de remboursements et de retours, vous pouvez nous contacter :<\/p>\n\n\n\n<p>\ud83d\udce7 Email : <strong>faguissed33@gmail.com<\/strong><br>\ud83d\udcde T\u00e9l\u00e9phone : <strong>773642020<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>\ud83d\udcc5 <strong>Derni\u00e8re mise \u00e0 jour : 16\/01\/2026<\/strong><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Politique en mati\u00e8re de remboursements et de retours 1. Prestations de services Les prestations propos\u00e9es sur notre site (coiffure, soins, services esth\u00e9tiques, etc.) sont des services personnalis\u00e9s r\u00e9alis\u00e9s sur rendez-vous. Une fois la prestation effectu\u00e9e, aucun remboursement ne pourra \u00eatre accord\u00e9, sauf en cas d\u2019erreur manifeste de notre part. 2. Annulation et modification de rendez-vous [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politique en mati\u00e8re de remboursements et de retours - Cosmetics Shop<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/guissette.com\/?page_id=14\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique en mati\u00e8re de remboursements et de retours - Cosmetics Shop\" \/>\n<meta property=\"og:description\" content=\"Politique en mati\u00e8re de remboursements et de retours 1. 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